⚠️Please Note: This form is for submission of a complaint against this casino in the event you have been unfairly treated (e.g. delayed payments, bonus problems, account disputes).
Only use this form if you have already tried to reach out to casino support and have not had any success.
Upon submission, we will contact the casino on your behalf to mediate the process in order to resolve your issue. For more info you can read our guidelines here.
Thank you for visiting CristalPoker Casino’s response section. We understand that your experience is important, and we take all concerns seriously. Our goal is to ensure that every player feels heard and valued.
At CristalPoker, we are committed to resolving any issues you may encounter. If you have any complaints, we are here to help and will work to resolve them as quickly as possible. We believe in transparent communication, and we’ll do our best to address your concerns with the utmost professionalism.
Please feel free to share your issue here, and we will ensure it is handled promptly.
In addition, we invite you to enjoy the wide range of experiences we offer at CristalPoker, from Casino and Live Casino to Poker, SportsBook, Crash & Fast Games, and more.
As a gesture of appreciation, we offer a fantastic Wager-Free Welcome Package and weekly Wager-Free Reload Bonuses. You can also claim bonuses daily, designed to keep the fun going
In our Telegram & WhatsApp Live Support you can also claim 25 No Deposit Free Spins as a Welcome Gift!
Good Luck!