Trump Comps disappearing

[FLASH1296]

The Trump Casinos in A.C. offered nice comps - until recently that is.

in 2009 I played at one of their stores about once per month.

I continually received, (and exploited), a seemingly endless array of free gifts and match play coupons, etc.

During 2009 I had also accumulated approx. $1,000 in comp dollars.

NOW, not only do they no longer offer me anything, but each week they actually DEDUCT comp dollars.

Now fully ½ of my comp dollars have evaporated !

 

[21forme]

Trump's comp dollars expire 6 months after they were earned. They used to send a post card with one month's warning for expiring comp dollars. I don't know if they still do.

 

[Thunder]

Flash that started happening to me in the summer. I'm willing to bet that they labeled you as an advantage player or someone they couldn't make money off of. Reason why I say that is, I'd go back there on visits later and see all these people taking advantage of promotions that I never was offered despite me playing there a bit.

 

[shadroch]

Are they disappearing or expiring?

 

[ChefJJ]

Some of mine had been expiring as well...and I was aware that they expire after 6 months of accrual.

But I think I've noticed the amount being cut into faster than I've used them. Could it be a case of odd accounting of the comp dollars: e.g. last in, first out. That could explain it, but there's probably more to it...

good luck :joker:

 

[FLASH1296]

So … you are saying that each individual increment of comp dollars has a six month lifespan ?

And, having this happen simultaneous with suddenly receiving NO offers on-line, mailers, etc. is coincidental ?

Quelle Bizarre !